Frequently Asked Questions

The system requires the air supply to be clean, dry, non-lubricated air capable of operating pressures of 60 – 90 psi.

Air pressure recommendations are system dependent. While 60-90 psi is a common range, some configurations may differ. Please contact your Tridak representative to determine if your specific unit can operate effectively at a lower pressure. 

Over time, the disposable fluid path will begin to degrade and the luer-lock adapter may start to lose its threading. It’s hard to say how often you should replace the tube since multiple factors such as the material being filled, the frequency of use, and amount of handling will all play a role. If the unit is working adequately, there isn’t a need to replace the fluid pathway.

Our largest polyethylene reservoir is 32 oz. We also carry 10-gallon stainless steel pressure pot reservoirs which can be used as is, with a liner, or with a drop-in 5-gallon pail. Customers may use their own vessels.

None of the wetted components are considered sterile but they are completely disposable. It is up to the customer to decide if the disposable fluid path is adequate for their process. We have many compounding pharmacies and dental customers using our equipment without concern.

The unit can be requested with all material contact parts replaced with NSF-grade Delrin® and 316 stainless steel.

The unit only supports filling one syringe at a time.

The Model 3200 is compatible with cartridges in a variety of shapes and sizes. In theory, this system could work with syringes, but this is typically not necessary as most syringes are filled through the nozzle end with a pre-inserted piston or plunger. We recommend contacting Tridak if you have questions regarding the unit’s feasibility with your size cartridge.

We would typically recommend testing this by taking an empty syringe, filling as usual, and weighing the filled syringe. This should be done with 10-20 samples to evaluate the mean and standard deviation. Periodic checks as a benchmark are recommended.

Our cartridges do not come sterilized but can be sterilized by our customers. Because sterilization methods differ, the cartridges will need to be tested by the customer’s sterilization method to determine if they will hold up over multiple cycles.

If we aren’t sure if one of our filling systems will work in a specific application, we do have the capability to perform small-scale trial runs at our facility in Torrington, CT.